Delivery And Returns


After placing your order, we aim to prepare and manufacture it within 3-5 business days. The order is then promptly dispatched using a tracked service through one of our preferred delivery partners. 

- **UK:**     1-2 working days (Total time from order: 5-7 working days)
- **EU:**     2-4 working days (Total time from order: 5-9 working days)
- **ROW:** 2-5 working days (Total time from order: 5-9 working days)



All of our window film is designed and printed to order. Regrettably, we are unable to refund or exchange requests under any circumstances. In the event that your window film arrives marked or damaged, kindly retain all packaging and promptly reach out to us at for assistance.

Given the technical nature of the window film printing process, occasional errors may occur. We urge you to thoroughly inspect the film before applying it to your windows. Should you discover any flaws, please contact us before scheduling installation, and we will promptly replace the window film at no additional cost.

Creative Window's liability for any fault or defect in the product is limited to the value of, not exceeding the purchase price of the specific goods. Following the installation instructions provided is crucial for optimal results. Customers are responsible for inspecting the product before installation. We do not reimburse for re-installation costs or faulty installations.



Window Film orders undergo processing and are sent to production within 24 hours of your payment completion, as they are printed to order. If you discover an error, please promptly email for immediate assistance. However, if your order has already entered the printing phase, we regret to inform you that cancellations or amendments are not possible. This includes changes to shipping addresses.

We cannot be held responsible for any outdated or incomplete shipping addresses input by PayPal, Shopify Pay, or any auto-fill settings on your device. Nevertheless, we encourage you to contact us at, and we will make every effort to assist you within our capabilities.



We try to ensure that the product images you see on our website are as true a reflection as possible of the actual products, however, please be aware that colours may vary depending on your monitor settings.