Delivery
Processing Time
All orders are processed within 1–4 business days (Monday–Friday).
Delivery Time
- UK Standard Shipping: 3–5 business days
- International Shipping: 7–14 business days (varies by destination)
Shipping Costs
- UK: £5.95 on all orders
- International: Shipping costs calculated at checkout based on location
Shipping Carriers
We use Royal Mail, Evri, and other reliable carriers to deliver your items securely.
Order Tracking
Once dispatched, you will receive a tracking number via email so you can follow your order’s journey.
Returns
Returns & Refunds Policy
We hope you love your order, but if you’re not completely satisfied, we’re here to help.
To qualify for a return:
- Items must be unused, in original condition, and in their original packaging.
- Custom or personalised items are not eligible for return, unless faulty.
Return Period
Returns are accepted within 30 days of delivery.
Return Process
1) Email us at creativeprintingsolutionsltd@gmail.com with your order number and reason for return.
2) We will provide return instructions and the return address.
3) Pack your item securely and send it back within 14 days of receiving return instructions.
Return Shipping Costs
Customers are responsible for return shipping costs
Refunds
Refunds will be issued to your original payment method within 5–7 business days after we receive and inspect the returned item.